/* ==========================================================================
   FEEDBACK, SUGGESTIONS & COMPLAINTS SYSTEM (FIREBASE POWERED)
   ========================================================================== */

.feedback-section {
  padding: var(--space-2xl) 0;
  border-top: 1px solid var(--color-border);
  background: radial-gradient(circle at 70% 30%, rgba(211, 47, 47, 0.08), transparent 70%);
}

.feedback-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--space-xl);
}

@media (min-width: 900px) {
  .feedback-grid {
    grid-template-columns: 1fr 1.3fr;
    align-items: start;
  }
}

/* --------------------------------------------------------------------------
   Sajid Imran Resolution Lead Card
   -------------------------------------------------------------------------- */
.manager-trust-card {
  background: linear-gradient(145deg, #1C1A22, #262330);
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: var(--radius-xl);
  padding: var(--space-lg);
  box-shadow: var(--shadow-md);
  position: relative;
  overflow: hidden;
}

.manager-avatar-row {
  display: flex;
  align-items: center;
  gap: var(--space-md);
  margin-bottom: var(--space-md);
}

.manager-avatar {
  width: 58px;
  height: 58px;
  border-radius: var(--radius-full);
  background: linear-gradient(135deg, var(--color-gold), #FF8F00);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 28px;
  color: #121214;
  font-weight: 900;
  box-shadow: var(--shadow-gold);
}

.manager-info h4 {
  font-size: var(--font-md);
  color: var(--color-text-main);
  margin-bottom: 2px;
}

.manager-title {
  font-size: var(--font-xs);
  color: var(--color-gold);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

.payment-methods-strip {
  display: flex;
  align-items: center;
  gap: var(--space-xs);
  margin: var(--space-md) 0;
  padding: var(--space-sm);
  background: var(--color-bg-surface);
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border);
}

.payment-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 11px;
  font-weight: 700;
  padding: 4px 10px;
  border-radius: var(--radius-sm);
}

.payment-easypaisa {
  background: rgba(0, 166, 81, 0.15);
  color: #00E676;
  border: 1px solid rgba(0, 230, 118, 0.35);
}

.payment-jazzcash {
  background: rgba(226, 27, 35, 0.15);
  color: #FF5252;
  border: 1px solid rgba(255, 82, 82, 0.35);
}

.manager-contact-actions {
  display: flex;
  flex-direction: column;
  gap: var(--space-xs);
  margin-top: var(--space-md);
}

/* --------------------------------------------------------------------------
   Firebase Submission Form
   -------------------------------------------------------------------------- */
.feedback-form-card {
  background: var(--color-bg-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  padding: var(--space-lg);
  box-shadow: var(--shadow-sm);
}

/* Star Rating Widget */
.rating-picker {
  display: flex;
  gap: 8px;
  margin: var(--space-xs) 0;
}

.star-btn {
  background: none;
  border: none;
  cursor: pointer;
  padding: 4px;
  color: var(--color-text-dim);
  transition: transform 0.15s ease, color 0.15s ease;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.star-btn .svg-icon {
  width: 26px;
  height: 26px;
}

.star-btn:hover,
.star-btn.active {
  color: var(--color-gold);
  transform: scale(1.18);
}

/* Form submission feedback banner */
.submission-status-alert {
  display: none;
  padding: var(--space-sm) var(--space-md);
  border-radius: var(--radius-md);
  font-size: var(--font-sm);
  margin-bottom: var(--space-md);
}

.submission-status-alert.active-success {
  display: block;
  background: rgba(37, 211, 102, 0.12);
  border: 1px solid rgba(37, 211, 102, 0.3);
  color: #25D366;
}

.submission-status-alert.active-error {
  display: block;
  background: rgba(239, 83, 80, 0.12);
  border: 1px solid rgba(239, 83, 80, 0.3);
  color: #EF5350;
}